Legal
Refund Policy
Effective Date: 11 November 2026 Β· DayMango Media
DayMango Media sells digital products β the AI Reel System for Claude Code and its free gifts. They are delivered instantly by email and WhatsApp, and once a file has been delivered it cannot be βreturnedβ. That is why our refund rules are strict, and they are set out in full below.
01All sales are final
Because the product is a digital file that is delivered immediately and can be kept after delivery, we do not offer refunds, exchanges or account credits once your purchase has been paid for and the files have been delivered. This applies to, but is not limited to:
- Change of mind, or deciding you no longer need the product.
- Reading the product description again later and disagreeing with it.
- Accidental purchase on your own device.
- Your machine, Claude Code version or ElevenLabs plan not being compatible.
- Not getting the views, followers, sales or other result you hoped for.
Please read the sales page and the product contents list carefully before paying. Buying means you accept this policy.
02Technical support guarantee
We do not refund, but we do make sure you can actually open and use what you paid for. If your download link fails, a file is corrupt, or the setup video will not play, contact DayMango Media support at daymangomedia@gmail.com or on WhatsApp at +91 74109 06416 and we will re-send or fix the delivery within 48β72 hours.
This support covers the delivery and file integrity of your purchase only. It does not include general troubleshooting of your laptop, your internet, your Claude or ElevenLabs account, or unrelated software.
03Duplicate purchases
If you accidentally pay twice for the exact same product within 24 hours, tell us and we will check the payment records. Where the second copy has not been downloaded or opened, we may β at our discretion β refund the duplicate payment or credit it against another DayMango Media product.
04Cancellations
Digital products: delivery is instantaneous, so there is no cancellation window between payment and delivery.
Subscriptions, if we ever offer one: you may cancel at any time from your account, your access stays open until the end of the paid period, and no pro-rated refund is issued for the unused part of that period.
05Payment gateways and disputes
Payments run through secure gateways such as Razorpay. If something is wrong with your order, contact DayMango Media support first so we can fix it or reverse the charge ourselves.
Raising a chargeback or bank dispute without contacting us first breaches our Terms of Service and may permanently end your access to the product and to any other DayMango Media purchase.
06What you confirm when you buy
- You have read the product description, the contents list and this policy.
- You have the software and hardware needed to use the product (Claude Code, a compatible Windows or Mac machine, and an internet connection).
- You understand that digital products are delivered instantly and are non-refundable.
- The email address and phone number you entered at checkout are correct and belong to you.
07Contact us
Questions about this Refund Policy, a duplicate payment, or a delivery that did not arrive? Contact DayMango Media support at daymangomedia@gmail.com or on WhatsApp at +91 74109 06416. Our Terms of Service apply alongside this policy.
Still need a hand?
Message DayMango Media support on WhatsApp or email us and we will help you within 48β72 hours.
Also see our Terms of Service and Refund Policy.